Shipping Policy

At Emaar Mart, we are committed to getting your orders delivered safely and on time. This Shipping Policy explains how we process and deliver your purchases.

1. Order Processing

Orders are normally processed within 1–3 business days after confirmation. Processing may take longer during holidays, sales, or periods of high order volume.

2. Delivery Time

Estimated delivery time is generally 3–7 business days after your order has been processed. Delivery times may vary depending on your location, courier availability, weather, public holidays, and other circumstances beyond our control.

3. Shipping Charges

Shipping charges, if applicable, will be communicated during the ordering process or at checkout. Any applicable delivery fees may vary depending on the destination, order size, or delivery service.

4. Delivery Information

Customers are responsible for providing a complete and accurate delivery address and contact number. Emaar Mart is not responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

5. Delayed or Lost Orders

Although we work with trusted delivery partners, unexpected delays may occur. If your order is significantly delayed or appears to be lost, please contact Emaar Mart Customer Support with your order details so we can assist you.

6. Damaged Packages

If your package arrives damaged, please contact us as soon as possible and provide clear photos or videos of the package and product. We will review the issue and provide an appropriate solution according to our Return & Refund Policy.

7. Order Cancellation

Orders may only be cancelled before they have been shipped. Once an order has been dispatched, cancellation may no longer be possible and the order may be subject to our Return & Refund Policy.

8. Contact Us

If you have questions about shipping or your order, please contact Emaar Mart Customer Support with your order number and delivery details.

Emaar Mart — Fast, Reliable & Convenient Shopping.